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Privacy Policy

1. Information We Collect

When you place an order or contact us, we collect information such as your name, email address, shipping and billing address, phone number, and payment details. We also automatically collect browsing information via cookies and similar technologies.

2. Our Website Platform

This site runs on WordPress with the WooCommerce plugin, which manages our product catalog, shopping cart, checkout, and order records. Order and account data you submit is stored in our WordPress/WooCommerce database and may be processed by WooCommerce extensions we use for shipping, tax, and order management. WordPress and WooCommerce may also set their own cookies (e.g., cart session, login state) necessary for the store to function.

3. Payment Information

Payment card information is entered directly into our WooCommerce checkout and processed by our third-party payment gateway (e.g., Stripe, Authorize.net, or similar); it is not stored on our servers. Our payment processor maintains its own PCI DSS compliance standards.

4. How We Use Your Information

We use collected information to process and fulfill orders, communicate with you, verify buyer eligibility for research-use products, prevent fraud, and improve our website.

5. Sharing of Information

We do not sell your personal information. We may share information with shipping carriers, payment processors, WooCommerce-integrated service providers (e.g., tax, shipping, and email plugins), and other vendors strictly as needed to fulfill your order, or when required by law.

6. Cookies

Our site uses cookies — including those set by WordPress and WooCommerce — to remember cart contents, session and login state, and preferences, and to analyze site traffic. You can disable cookies in your browser settings, though cart and checkout features may not function properly without them.

7. Data Retention

We retain order and account information within our WordPress/WooCommerce database as long as necessary to comply with legal, tax, and accounting requirements.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable law.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including standard WordPress and WooCommerce security practices (software updates, access controls, and secure hosting). No method of transmission or storage is completely secure.

10. Children’s Privacy

Our site and products are not intended for individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page.

12. Contact Us

For privacy questions or requests, contact us at support@elevatephysique.com.

Research Use Only (RUO): These peptides are intended solely for laboratory research and analytical purposes. Not for human or veterinary use, diagnosis, treatment, or consumption.